Mobile infomation

You bought a new SIM-card. Do not have time to insert it into the phone as receive SMS-message: "Hello! We inform you about the transfer of 63.08 rubles to pay off debt on another room, furnished to you. Debt repaid in full. More 00XX 

What would be your reaction? That's right, become a subscriber to call customer support or go to the office and in a service company.

It is such a case occurred in 2009 with Svetlana N.:

- The subscription service I was told that the request for hearing is accepted, and it can take from three to sixty days, but if one wants to expedite the process should contact the office.

The office took care statement that there is no room in July, I did not purchase, since it turns out that it is registered on the mythical, nonexistent rights. Make a photocopy of documents proving that the name I have already more than five years and the other at the address I have not been registered.

Even I was assured that the money after hearing me to come back. No, 63 rubles, compared with the global crisis, money, of course, small. But you feel somehow uncomfortable, knowing that at any moment you can bill for the funds allegedly spent by you on mobile communication. And then have two more months to wait for rebuttal that you did not. And this is okay, if SIM-card one more benefit can not. What if someone will continue to call from this number, then what - to pay not only for ourselves but for "that guy"?

And, judging by the comments of staff your company, find the perpetrator of such illegal connections, much less punish, it is almost impossible. So, anyone who owns the passport data of yours (and we sometimes leave them in many places) and wants you trouble, has to do everything possible, if we can find unfair seller SIM-cards, as such, seems to be enough.

Svetlana, deciding that this event can be viewed as fraud and tried to contact the Office of Internal Affairs. And here it is popular to explain that to take a statement from her duty, but it is unlikely the case will move - too small sum: 63 rubles. Now, if you "threw" a thousand rubles - that's a different matter!

- I've decided: if such connection without my passport has been made possible by a single operator, then it is likely that in my name, there are SIM-ki other cellular operators in the republic with the numbers that I do not suspect. And then I went to the offices of other operators to check my assumptions. Thank God, this time my fears were not confirmed. But the certainty that tomorrow they will not come true, no, because if it happened once, apparently, can happen in future.

It probably all depends on the honesty of a particular person who is directly involved in the sale of SIM-cards. How to check the people who are attracted to such work? After all, our newspapers are full of ads: "Wanted Dealers free SIM cards, responsibility, and sociability. Salary worthy "or" promoter is required for a SIM card, s / n high of 18 years. “Sociability can check on the spot. Here's how to check - whether the responsible comrade caught? He did not write on my forehead!

Ask these questions, I asked for explanations from the representatives of several cellular companies operating in our region. And that's what we found out. Scheme of interaction with the dealers is simple: the office of service - service department with the dealers is drawn to the individual entrepreneur / owner of the salon operator. Here, he must pass the required minimum, to pass something like the exam, receiving in return a certificate. After this man the opportunity to purchase a number of SIM-cards with the numbers of operators and sell it themselves (of course, under certain conditions, which includes the mandatory provision of the original identity document) in their salons, or bringing to the dissemination of those we at every step we see on the avenues of the city - "sellers free SIM cards.

And the conclusions being drawn as follows: a quality company is working with its dealers, and conducting the training, while another, apparently, do not work with them, preferring to just get money from the sold SIM-ca. As a result, the same people who suffer, honest subscribers. So before the trial to reach long. Although there may also be difficult. The court, deciding that the amount is small, may think that you should not have taken away the judges of the time, and impose on you the same penalty. And where in this case to find the truth?

In general, today, Svetlana N. forced to sit and wait than end the proceedings. Change the operator it is unprofitable: close relatives and best friends, with whom she speaks often have precisely the number of cellular companies that have it. Presumably, if there is something similar again, Svetlana still have to change the operator. And then, perhaps, the operator would lose just about ten subscribers, and maybe more ...